Job Reference: TSS/BR/SEP22

Salary: Competitive, dependent on experience

Working hours: Full time

Contract: Permanent

Location: London, United Kingdom

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About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive.

Key Responsibilities

• Responding to technical support enquiries for Brompton products via phone or email
• Managing RMA product returns, generating reports, and coordinating return shipping
• Assisting customers with system designs and configuration for specific projects
• Testing of new products prior to release, and providing feedback and support to the development team
• Onsite support for major projects worldwide, including out of hours support
• Demonstrating products to potential customers and occasionally acting in a technical sales capacity
• Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Essential Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• Strong problem solving capabilities and the tenacity to work through complex challenges
• Excellent written and verbal communication skills
• Thrive on interacting with people and working together to find solutions
• A basic understanding of electronics and electrical theory
• Good IT skills and a level of comfort working with both Windows and OSX operating systems
• The ability to prioritise appropriately when balancing multiple tasks
• Excellent time management
• The capacity to remain calm when working under pressure
• A commitment to maintaining consistently high quality outcomes
• A valid passport and a willingness to travel

Desirable Extras

• Experience in an equivalent technical support role
• A qualification in electronics, IT, or a related scientific field
• Experience working or assisting in a live production environment
• Experience working with or using video equipment, in particular LED video panels and digital content
•  Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• Written or verbal ability in foreign languages
• A further or higher qualification in electronics, IT or a related scientific field 

Job reference BROM/JUL/01/ATSS

Salary      Competitive based on experience

Working hours      Full time

Contract type      Permanent

Location      272 Gunnersbury Avenue, Chiswick, London W4 5QB

​

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly motivated with a keen interest in the products it creates. You should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible, and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for an Associate Technical Support Specialist. You should have good communication skills and enjoy working with people. Electronic and IT-based technical aptitude are important, and willingness to help solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but an aptitude for technology is necessary. A keen amateur interest in the field of AV and video would be useful but is not a necessity.

Key Responsibilities

• Assisting with RMA product returns and coordinating return shipping
• Responding to technical support enquiries for Brompton products via phone or email
• Assisting with Onsite support for major projects worldwide, including out of hours support
• Assisting with testing of new products prior to release, and providing feedback and support to the development team
• Assisting with demonstrations of products to potential customers
• Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• Strong problem-solving capabilities and the tenacity to work through complex challenges
• Excellent written and verbal communication skills
• Thrive on interacting with people and working together to find solutions
• The ability to prioritise appropriately when balancing multiple tasks
• Excellent time management
• A basic understanding of electronics and electrical theory
• The capacity to remain calm when working under pressure
• A commitment to maintaining consistently high-quality outcomes

Desirable Extras 

• Good IT skills and a level of comfort working with both Windows and OSX operating systems
• A qualification in electronics, IT, or a related scientific field
• Experience working or assisting in a live production environment
• Experience working with or using video equipment, in particular LED video panels and digital content
• Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• A valid passport and a willingness to travel
• Written or verbal ability in foreign languages
• A further or higher qualification in electronics, IT, or a related scientific field

Job Reference  BRO/1022/AM/TAIWAN

Salary Competitive, depending on experience

Working hours  Full-time

Contract type Permanent

Location Taipei, 3F., No. 213, section 2, Anhe Road, Da’an District, Taipei City 106, Taiwan (R.O.C)​

​

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran.

Our company is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has an immediate employment opportunity for an Account Manager.

This role will involve working closely with Brompton customers, particularly in Taipei, Taiwan.

The Account Manager role is to ensure that customer needs are understood and satisfied. They build and manage customer relationships, collect information, and ensure that company offerings meet the individual needs of customers.

Experience of great communication is essential and the applicant should be comfortable facing and building relationships with customers. Training on Brompton products and technologies will be provided, in Taipei as well as London, but a keen interest in the field would be an advantage. Good communication skills, particularly relating to technical matters, are also required as this is a client-facing role and will often involve acting as liaison between customers and internal departments.

Excellent written and verbal language skills are highly desirable, with specific skills required in both English and Chinese.

The Account Manager will report to the Program Manager for Asia, and work closely with the other members of our TPE team. 

Key Responsibilities

• Act as the main point of contact in all matters relating to customer concerns and needs
• Build and strengthen customers relationships to achieve long-term partnerships 
• Maintain accurate customer records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure goals are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Essential Qualifications

• Bachelor’s degree preferred
• Professional experience in a sales or customer service role
• Strong writing, verbal, and presentation skills
• Experience of managing healthy customer relationships, including setting and managing expectations and responding to time-critical issues
• The ability to balance multiple tasks, and demonstrate excellent time management
• The capacity to remain calm when working under pressure, and maintain consistently high-quality outcomes
• A valid passport and a willingness to travel extensively

Desirable Extras 

• Two years sales related working experience 
• Experience and technical knowledge of LED video products and their use in a live event or production environment
• A good understanding of electronics and video technology
• Prior experience working collaboratively with manufacturers
• Experience of working remotely, exercising appropriate autonomy and good judgment about seeking guidance
• Multi languages speaker

Job Reference BRO/TSM/SK/JUL23

Salary Competitive

Working Hours Full-time

Contract Type Permanent 

Location Working either from home (in S. Korea) or our Taipei office (The post holder will be required to work at other locations within the APAC region. Domestic and worldwide travel will be a feature of the position)

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events, television, film and the built environment. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by acts such as U2 and Ed Sheeran and some of the most high profile movies and episodic dramas of the last few years.

Our company is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and able to adapt to changing priorities as we bring original and ground-breaking products to market. Brompton Technology is expanding rapidly and has won Awards in recent years recognising its sales growth. Brompton Technology has plans to continue growing rapidly, and the successful candidate will play a key role in that exciting future.


Job Summary

Brompton Technology is a fast-growing, award-winning, UK innovator and manufacturer of processing products for LED video walls.

We are a global market-leader in LED processing for live events, film and broadcast; our focus is innovation – delivering highly-featured, reliable solutions that meet the needs of its users.

Following a successful private equity investment round, we are expanding our outward-facing team maintaining our focus on technical sales and excellent service. We are looking for an experienced technical sales professional with a background in our industry to play a role in S. Korea. They will play a central role in shaping sales strategy for Korea, by helping to identify markets or customers, and evaluating potential new business or distribution channels.


Key Responsibilities

• ​Act in a technical sales capacity to provide product and pricing information to potential customers
• ​Manage customer and key distributor/reseller relationships before and after sales
• ​Be an advocate for our products, including participating in the Brompton presence at trade shows, and helping organize demos and shootouts
• ​Work collaboratively as part of the team to achieve agreed sales targets
• ​Provide input into marketing plans for the region

Essential Qualifications

• ​Technical experience with LED video processing, or related video technology
• ​A proven track record as a salesperson in the AV industry, or experience in a related discipline likely to lead to good sales outcomes
• ​Fluency in both English and Korean
• ​Strong written and verbal communication skills in both English and Korean, including an ability to communicate technical topics
• ​Great teamwork and leadership skills
• ​Ability to operate independently, while utilising support from colleagues elsewhere in the world appropriately when needed
• ​Excellent time management, including the ability to prioritise conflicting tasks appropriately
• ​A passport, and the ability and willingness to travel extensively
• The capacity to remain calm under pressure, and maintain consistently high-quality outcomes

Desirable Extras

• ​Experience working with LED video processing
• ​Experience using a CRM system
• ​Fluency in additional languages from the region

Job Reference BRO/SFPGA/SZ/JUL23

Salary Competitive

Working hours Full-time (37.5 hours/week)

Contract type Permanent

Location Brompton Offices, Chiswick, London W4 (The post holder may be required to work at other locations, at the discretion of their line manager.) 


About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 


Job Summary

The Senior FPGA Engineer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust FPGA solutions for the video industry.

The Senior FPGA Engineer would work closely with our existing FPGA, hardware and software teams to design, develop and integrate FPGA-based solutions to technical challenges within our suite of products. You will be expected to design, implement, simulate and test custom FPGA components and systems to perform various LED video processing tasks. The department uses cutting edge tools and devices to extract the maximum performance and prides itself on the quality of the solutions it delivers.

We offer a friendly, flexible and supportive working environment and encourage cross department collaboration and discussion. All engineers are encouraged to develop a strong knowledge of the products and the way our customers use them and we run regular educational programs and site visits to reinforce this holistic approach.


Key Responsibilities

• Design, develop and integrate FPGA solutions for our Tessera LED video processing product.
• Implement associated software logic/algorithms where these are closely tied to the FPGA.
• Participate in code review.
• ​Assist in mentoring junior employees.

Essential Qualifications

• Genuine interest in FPGAs
• At least 4 years of experience working as an FPGA engineer
• Familiarity with FPGA design tools
• Attention to detail
• Ability to discuss prior design work and explain the design processes involved and justify decisions made
• Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
• Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues

Desirable Extras 

• Good knowledge of C and C++
• Knowledge of video standards and FPGA video processing techniques
• Knowledge of Intel FPGA devices and tools including build scripting
• Knowledge of Git and Gerrit version control and code review tools
• Experience working with video or lighting for live entertainment
• Excellent time management, including the ability to prioritise conflicting tasks appropriately
• Knowledge of spoken Mandarin

Job Reference BRO/TSM1/JAP/JUL23

Salary Competitive

Working hours Full-time (37.5 hours/week)

Contract type Permanent

Location Working either from home (in Japan) or our Taipei office (The post holder will be required to work at other locations within the APAC region. Domestic and worldwide travel will be a feature of the position)


About Us

Brompton Technology is a specialist manufacturer of video processing products for live events, television, film and the built environment. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by acts such as U2 and Ed Sheeran and some of the most high profile movies and episodic dramas of the last few years.

Our company is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and able to adapt to changing priorities as we bring original and ground-breaking products to market. Brompton Technology is expanding rapidly and has won Awards in recent years recognising its sales growth. Brompton Technology has plans to continue growing rapidly, and the successful candidate will play a key role in that exciting future.​


Job Summary

Brompton Technology is a fast-growing, award-winning, UK innovator and manufacturer of processing products for LED video walls.

We are a global market-leader in LED processing for live events, film and broadcast; our focus is innovation – delivering highly-featured, reliable solutions that meet the needs of its users.

Following a successful private equity investment round, we are expanding our outward-facing team maintaining our focus on technical sales and excellent service. We are looking for an experienced technical sales professional with a background in our industry to play a role in Japan. They will play a central role in shaping sales strategy for Japan, by helping to identify markets or customers, and evaluating potential new business or distribution channels.


Key Responsibilities

• ​Act in a technical sales capacity to provide product and pricing information to potential customers
• ​Manage customer and key distributor/reseller relationships before and after sales
• ​Be an advocate for our products, including participating in the Brompton presence at trade shows, and helping organize demos and shootouts
• ​Work collaboratively as part of the team to achieve agreed sales targets
• ​Provide input into marketing plans for the region

Essential Qualifications

• ​Technical experience with LED video processing, or related video technology
• ​A proven track record as a salesperson in the AV industry, or experience in a related discipline likely to lead to good sales outcomes
• ​Fluency in both English and Japanese
• ​Strong written and verbal communication skills in both English and Japanese, including an ability to communicate technical topics
• ​Great teamwork and leadership skills
• ​Ability to operate independently, while utilising support from colleagues elsewhere in the world appropriately when needed
• ​Excellent time management, including the ability to prioritise conflicting tasks appropriately
• ​A passport, and the ability and willingness to travel extensively
• ​The capacity to remain calm under pressure, and maintain consistently high-quality outcomes

​
Desirable Extras

• ​Experience working with LED video processing
• ​Experience using a CRM system
• ​Fluency in additional languages from the region

Job Title Technical Support Specialist
Job Reference BROM/TSS/BEL/JUL23
Salary Competitive, dependent on level of experience
Working Hours Full-time 
Location Based in our continental European office near Kortrijk, Belgium. The post holder will be required to work at other locations in Europe and worldwide.  Domestic and worldwide travel will be a feature of the position.


About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly motivated with a keen interest in the products it creates. You should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible, and supportive working environment. 


Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist based at our offices near Kortrijk, Belgium. You should have good communication skills and enjoy working with people. Electronic and IT-based technical aptitude are important, and willingness to help solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world’s largest and most high-profile shows. Training on Brompton products will be provided, but an aptitude for technology is necessary. 

It is hoped that the successful applicant will in time be able to spend an integration period of 2 weeks in London getting to know our systems, personnel and company culture.  Thereafter frequent travel across the continent of Europe and potentially further afield is likely to be a feature of this position, so a willingness to travel along with a valid passport with no exclusions is important.


Key Responsibilities

• Assisting with RMA product returns and coordinating return shipping
• Responding to technical support enquiries for Brompton products via phone or email
• Assisting with on site support for major projects worldwide, including out of hours support
• Assisting with demonstrations of products to potential customers
• Providing training to customers on Brompton equipment
• Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Essential Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• Strong problem-solving capabilities and the tenacity to work through complex challenges
• Excellent written and verbal communication skills
• Thrive on interacting with people and working together to find solutions
• The ability to prioritise appropriately when balancing multiple tasks
  
• Excellent time management
  
• A basic understanding of electronics and electrical theory
  
• The capacity to remain calm when working under pressure
• Must be fluent in English and at least one other European Language
• A commitment to maintaining consistently high-quality outcomes

Desirable Extras

• Good IT skills and a level of comfort working with both Windows and OSX operating systems
• A qualification in electronics, IT, or a related scientific field
• Experience working in a live production environment or the professional AV/Live event rental sector 
• Experience working with or using video equipment, in particular LED video panels and digital content
• Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• A valid passport and a willingness to travel
• Written or verbal ability in foreign languages
• A further or higher qualification in electronics, IT, or a related scientific field