Careers at Carallon

Working here

We're proud of Carallon's history: a team of passionate engineers who worked hard together to create genuinely innovative, exciting tech. We're dedicated to keeping Carallon infused with that spirit of cooperation and learning as we continue to create products that surprise, excite and lead our industries.

Some benefits of working here include:

  • Creating industry-first technologies that are globally renowned and respected
  • Being part of an Employee Ownership Trust that works for the benefit of the employees
  • An Employee Council with representatives from every department
  • Flexible working hours
  • Annual bonus scheme
  • On the job training
  • Free, confidential Employee Assistance Programme operated by Health Assured

Our ethos

Everyone's an engineer

At Carallon, all the managers are also engineers and software developers. This is true all the way up to the Managing Director. The company was founded by and is still led by engineers. This fosters a supportive work environment where like-minded people can easily collaborate to solve problems.

Dynamic projects

Carallon develops for lots of different products simultaneously, so we're confident you'll never get bored. You’ll be challenged with creating completely new solutions as well as troubleshooting or optimising existing products. Sometimes you'll be creating ground-breaking new products that will go on to impact an entire industry.

Flexible hours

Maybe you’re a night owl who likes to code in the evenings, or maybe you’re at your brightest when tinkering with tech over your morning coffee. Whatever kind of person you are, Carallon offers flexibility in working hours; as long as you get the job done, you can adjust your hours to suit you.

Friendly work environment

We are big believers in strong teamwork and communication, and are proud to foster a friendly, open, collaborative work environment. We celebrate diversity, and encourage a healthy work/life balance. We also know the best way to learn is by doing, so we offer on-the-job training to enable you to build a rewarding, lasting career with us.

Current vacancies

We always want to hear from talented people with a passion for what we do, whether you're a new graduate or a programmer with years of experience.

Even if you don't see a position listed below, you're welcome to send your CV and a speculative cover letter to careers@carallon.com.

If you have any questions, please e-mail our Director of Human Resources Sarah Darby for a graduate job description and details of how to apply.

Also shown below are vacancies at our sister companies, when they have them.

 Job ReferenceCAR/SSD/AUG21 
 Salary​Dependent on experience
 Working hours Full-time
 Contract type​Permanent
 Location​West London W4 5QB

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. Many of our hardware products have their own integrated user interfaces, while others have accompanying configuration software that runs on desktop or mobile, and we also develop standalone software products.

Projects our team designs and manufactures for include:

  • The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
  • The Martin Professional P3 LED Video Wall processors
  • The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

 We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary


The Senior Software Developer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust software solutions for the entertainment industry. The Senior Software Developer would work closely with our existing software team to design, develop and integrate application-level solutions to technical challenges within our suite of products. 

We offer a very friendly, flexible and supportive working environment. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market. It is a unique opportunity to develop engineering solutions that will be used to create spectacular events ranging from televised award-shows such as the Oscars, to corporate events for the world's leading brands, to the biggest rock-and-roll tours. 

Key Responsibilities

  • Design and implement software solutions for our suite of products
  • Help produce technical product specifications given client/market requirements 
  • Take responsibility for specific product features and provide regular development updates
  • Perform code reviews and help more junior software developers working as part of a team

Essential Qualifications

  • Genuine interest in software design and technical challenges
  • 2:1 or higher degree in a related subject from a Russell Group university or equivalent
  • At least 3 years of experience working as software engineer using C++
  • Excellent knowledge of C and C++
  • Familiarity with development using the Qt toolkit
  • Attention to detail
  • Ability to discuss prior design work and explain the design processes involved and justify decisions made
  • Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
  • Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues 

Desirable Extras 

  • Excellent time management, including the ability to prioritise conflicting tasks appropriately
  • Knowledge of Git and Gerrit version control and code review tools
  • Experience working with video or lighting for live entertainment
  • Experience with any of the following: Python, Jenkins build system, Linux
For any queries about this vacancy please email us at careers@carallon.com quoting job reference CAR/SSD/AUG21. Please do not use this address to submit applications.

Job reference CAR/MT/SEP21

Salary Competitive based on experience

Working hours Full time

Contract type Full-time permanent

Location 272 Gunnersbury Avenue, Chiswick, London W4 5QB

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we are specialists in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Our products are used all over the world for high profile installations and events; the London Eye, the Academy Awards, the U2 world tour, and Madame Tussauds to name a few. 

Projects our team develops and manufactures for include:

  • The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
  • The Martin Professional P3 LED Video Wall processors
  • The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The successful candidate will be responsible for the manufacture of Carallon products, involving mechanical assembly, testing and quality control. This position is ideally suited to those with prior experience of electronic product or computer assembly, testing and manufacturing, although product-specific assembly training will be provided.

Candidates should be able to manage their own workload and time. The successful candidate will have individual responsibility for their work from production to despatch, working autonomously and responding flexibly to the changing needs of the business. Our manufacturing team is close knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market.

The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment.

Key Responsibilities

  • Assembly and Test of Carallon Products
  • Carry out Sub-Assembly preparation tasks of Carallon products from soldering components to supporting circuit boards, to building a run of mechanical sub-assemblies
  • Carry out Functional and Integration Tests on Carallon products and prepare them for extended ‘Soak’ tests
  • Final Inspection, Finishing and Boxing Products to go into Finished Goods
  • Assist with Signing in Goods-In when parts received by the department
  • Maintain high attention to detail in ensuring products manufactured are of consistent high quality
  • Work closely with the manufacturing team to ensure smooth supply and delivery of products to deadlines
  • Take responsibility for ensuring the working environment is well-organised, well-equipped and does not create hazards or risks to health and safety

Essential Qualifications

  • Experience working in an electronics, manufacturing technician or assembly role, working independently
  • Electronics qualifications including practical certifications
  • Experience managing one’s own time effectively, prioritising conflicting tasks as appropriate
  • Ability to work independently, taking individual responsibility for work
  • Be confident carrying out the assembly, production and testing of electronics to a high standard
  • Demonstrate a high level of manual dexterity, working with multiple components and appropriate tools such as soldering irons
  • Demonstrate a methodical, accurate and organised approach when manufacturing
  • Be able to follow design guidelines and instructions, as well as maintain such documents for new products
  • Be confident taking responsibility for the consistent quality of products they manufacture
  • Demonstrate a good understanding of electronics and experience of its practical applications
  • Understand product test cycles and be able to balance workload and provide flexibility to meet changing priorities based on incoming orders

Desirable Extras 

  • Ability to manage the workload, quality of production and personal development of another person
  • Ability to communicate effectively technical and non-technical information, both in writing and verbally
  • Interest in, and knowledge of, video or lighting for live entertainment
  • Be able to balance multiple tasks, and demonstrate excellent time management
  • Be able to advise on manufacturing skills and techniques and, when required, manage the workload within a team
  • Remain calm when working under pressure, and maintain consistently high-quality outputs

For any queries about this vacancy please email us at careers@carallon.com quoting job reference CAR/MT/SEP2021. Please do not use this address to submit applications.

Job Reference: CAR/LUD/OCT21

Salary: dependent on experience

Working hours: full-time

Contract type: permanent

Location: West London W4 5QB

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. Many of our hardware products have their own integrated user interfaces, while others have accompanying configuration software that runs on desktop or mobile, and we also develop standalone software products.

Projects our team designs and manufactures for include:

  • The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
  • The Martin Professional P3 LED Video Wall processors
  • The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

 We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The Lead UI Developer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust and visually appealing software solutions for the entertainment industry. The Lead UI Developer will co-lead one of our existing project teams to design, develop and implement UI/UX solutions for a suite of products. 

We offer a very friendly, flexible and supportive working environment. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market. It is a unique opportunity to develop engineering solutions that will be used to create spectacular events ranging from televised award-shows such as the Oscars, to corporate events for the world's leading brands, to the biggest rock-and-roll tours. 

Key Responsibilities

  • Critique, design and implement software solutions for our suite of products
  • Help produce technical product specifications given client/market requirements 
  • Take responsibility for specific product features and provide regular development updates
  • Drive team development efforts via agile-based methods
  • Perform code reviews and help more junior software developers working as part of a team

Essential Qualifications

  • Genuine interest in technical UI/UX and workflow design
  • At least 4-5 years of experience working as a front-end software engineer using C++
  • Excellent knowledge of development using the Qt widgets toolkit
  • Track record of designing and delivering high quality UI solutions
  • Ability to discuss prior design work and explain the design processes involved and justify decisions made
  • Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
  • Evidence of the ability to lead a team or project, sharing skills, experience and interests with colleagues 
  • 2:1 or higher degree in a related subject from a Russell Group university or equivalent

Desirable Extras 

  • Excellent time management, including the ability to prioritise conflicting tasks appropriately
  • Experience of client management and client-facing roles
  • Knowledge of Git and Gerrit version control and code review tools
  • Experience working with video or lighting for live entertainment
  • Experience with any of the following: Python, Jenkins build system, Linux
For any queries about this vacancy please email us at careers@carallon.com quoting job reference CAR/LUD/OCT21. Please do not use this address to submit applications.

Job Reference: CAR/QA/DEC21

Salary: Dependent on experience

Working hours: Full-time

Contract type: Permanent

Location: West London W4 5QB

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the film and entertainment industry; encompassing lighting control, LED video processing and motion control.

Projects our team designs and manufactures for include:

  • The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
  • The Martin Professional P3 LED Video Wall processors
  • The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

 We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

We are looking for an experienced software test specialist to join our team. Primary focus would be on effective automated testing of our industry-leading lighting control and video processing products using the Squish automated testing tool, and selenium web driver with Python/JavaScript , however we also utilise manual testing methods where automation is not an option. We offer a very friendly, flexible and supportive working environment. 

Key Responsibilities

  • Quality assurance testing of new products and software versions prior to release
  • Investigating fault reports to reproduce issues, identify bugs and document them thoroughly in our defect-tracking system
  • Create detailed, comprehensive and well-structured test plans and test cases 
  • Design, develop and execute automation scripts 
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements
  • Stay up-to-date with new testing tools and test strategies 
  • Collaborating with colleagues on improving our testing methodology and the efficiency and quality of our QA

Essential Qualifications

  • An undergraduate degree in a relevant engineering subject or equivalent
  • Proven work experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases 
  • Hands-on experience with both manual and automated testing 
  • A methodical approach and a good eye for detail
  • Strong computing skills and an aptitude for learning to use advanced software
  • Analytical skills, including the ability to understand and reason about complex information
  • Strong communication skills in both verbal and written English
  • Excellent time management, including the ability to prioritise conflicting tasks appropriately
  • Ability to work independently under guidance

Desirable Extras 

  • Technical experience working with lighting or AV control products
  • Familiarity with video standards and technologies
  • Previous experience of project management or team leadership 
  • Previous experience coding with HTML, JavaScript, Python and/or Lua
  • Previous experience with the Squish automated GUI testing system from froglogic
For any queries about this vacancy please email us at careers@carallon.com quoting job reference CAR/QA/DEC21. Please do not use this address to submit applications.
Job TitleSenior Business Analyst 
Job ReferenceCAR/SBA/SEP22
SalaryNegotiable depending on level of experience
Working hours Full-time (37.5 hours/week)
Reporting to CEO, and separate line report to FD
Contract typePermanent
LocationCarallon Offices, Chiswick, London W4
ContactCareers@carallon.com 

About Us

Carallon is a research and development company which creates industry-leading, award-winning products. Based in London, it specialises in industrial hardware and software design for the entertainment industry encompassing advanced lighting control and LED video processing technology.

Its products are used all over the world for high profile installations and events including the London Eye, Academy Awards, and recent U2, Metallica and Ed Sheeran world tours, plus television and film applications such as The Mandalorian.

The Carallon group encompasses the following companies:

  • Carallon Limited, for the development and manufacture of lighting and video processors and devices
  • Pharos Architectural Controls Limited, for the distribution and support of a range of lighting control products, used in theme parks and architectural installations worldwide
  • Brompton Technology Limited, for the distribution and support of processing solutions for video walls used in concerts, events, and film and broadcast applications.
  • SixEye Limited, a software as a service company providing remote-management solutions for dynamic lighting projects and fixed installations

Carallon is owned by an employee ownership trust and is run by and for the benefit of its employees.

Job Summary

The Senior Business Analyst will manage the preparation of financial and operational reports with accompanying narrative for shareholders, board members, external investors, and other interested stakeholders for the four companies within the Carallon group. They will assist the finance team with the formulation of group budgets and forecasts and provide regular financial documents with supporting written and visual analysis. They will use these documents to support the CEO with ongoing operational requirements such as the continual monitoring of the inventory and cash position of the companies as well as specific departmental requirements. Effective communication and organisational skills plus exceptional spreadsheet and systems skills are a key requirement of this position.

The Senior Business Analyst will report directly to the CEO and Finance Director, and there will be an opportunity to assume some of their responsibilities while helping to set appropriate objectives for driving future growth. The candidate will also play a leading role in the advanced implementation and rollout of an ERP system for finance, operations, purchasing, manufacturing, and other key departments.

Key Responsibilities

  • Monthly executive financial reports with written and visual narrative to be prepared and presented to senior management, shareholders, and the external investors of Brompton Technology
  • Provide defined projects analysis with recommendations for improvements
  • Assist the financial director with the annual budget preparation for all four companies in the Carallon group, with quarterly updated forecasts and supporting monthly reports
  • Weekly inventory analysis, including for remotely held consignment stock and its expected consumption
  • Regular analysis of planned and scheduled stock purchases to match against the required demands of manufacturing
  • Regular analysis of KPIs including product, project, and client profitability goals
  • Analysis of inventory reports to monitor both accuracy against actual stock held and the identification of slow-moving parts
  • Monitor component costs and intercompany prices to adhere to an internal cost pricing model
  • Update and analysis of monthly sales, gross margin and profitability of Pharos and Brompton products
  • Assist with some management accounts requirements as directed by the Carallon finance director
  • Implementation and continued onboarding of an ERP system (NetSuite) to standardise usage, ensure veracity of data and to generate consistent reporting methods across departments
  • Continued focus on a consistent approach to the reporting and quality of data

Essential Qualifications

  • ACCA/CIMA qualified
  • At least three years’ experience and knowledge of management accounts preparation
  • Highly proficient in Excel and database management
  • Experience of advanced accounting and ERP systems
  • Strong communication and presentation skills in both verbal and written English
  • Excellent time management, including the ability to prioritise conflicting tasks appropriately
  • Ability to work independently under the guidance of senior colleagues


Desirable Extras

  • Prior experience with Oracle NetSuite
  • Prior experience of accounting within a manufacturing environment
  • Some experience of corporation tax

For any queries about this vacancy please email us at careers@carallon.com quoting job reference CAR/SBA/SEP22. Please do not use this address to submit applications.
Pharos logo

Pharos is staffed by talented individuals from a diverse range of backgrounds. We offer a rewarding, flexible, supportive working environment, as well as on-site training to develop your skills.

Our current vacancies are listed below, but you are also welcome to make a speculative application by sending your CV to: careers@pharoscontrols.com

Job ReferenceSales Manager - Americas 
SalaryCompetitive, dependent on level of experience  

Working Hours

Full-time (37.5 hours/week) 
Contract TypePermanent
LocationHome Office (The post holder may be required to work at other locations, at the discretion of their line manager.)
This role includes an expectation of regular international travel

About Us

Pharos Architectural Controls is committed to providing innovative lighting control solutions for the architectural and themed entertainment industries. Our business is expanding and evolving with opportunities in new markets and new technologies in lighting.  Pharos strives to keep in step with the ever-changing lighting industry and adapt to customer’s and project’s needs.  The Pharos brand is known for its high-quality lighting control, integration flexibility and responsive sales and technical support teams.  Our staff is passionate in providing customers and project with just the right control system to meet and often exceed their needs.

Job Summary

The Sales Manager is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers, following up on potential sales leads, maintaining relationships with existing customers and leading sales and technical trainings. The Sales Manager will need to learn and be aware of the unique paths to market Pharos uses and the politics that comes with such structure. The candidate will work closely with the Regional Sales Manager and Sales Director to create and maintain new sales channels as well as aid the marketing team to suggest strategies designed for a targeted marketing.

Key Responsibilities

  • Identify and establish contact with potential customers
  • Schedule and perform product demonstrations with potential customers
  • Deliver sales and technical trainings for new customers
  • Develop and maintain relationships with existing customers
  • Attend industry trade shows to identify potential sales leads and make meaningful contact with existing customers
  • Follow industry trends to identify new opportunities and markets for potential sales
  • Recommend marketing strategies to target specific regions, markets or demographics
  • Generate and submit sales reports to management
  • Assist customers with getting help with complex system designs, configuration, integrations, remote access and programming.
  • Utilize Pharos business systems to process quotes/orders and maintain the customer, contact and opportunity database for the region
  • Work with and support the Pharos Sales, Marketing and Technical teams.

Essential Skills and Qualifications

  • At least 2 years’ experience in a sales and support customer facing role
  • General knowledge of DMX and DALI lighting control systems and how they are setup and programmed
  • Familiar with the construction process and where our role as a manufacturer fits into the design, bidding, installation and execution parts of a project’s evolution
  • The ability to work independently, sometimes in remote locations
  • The ability to work in a team and use other specialists in the company to support sales
  • Good working knowledge of computers (Windows/Mac) and Microsoft Office365 products
  • Strong communication skills in both written and verbal English
  • Excellent time management, including the ability to prioritize conflicting tasks appropriately

Desirable Extras 

  • Practical experience or understanding of TCP/IP Networking
  • Lighting programming experience on architectural or entertainment lighting projects
  • Experience drawing technical one-line riser diagrams for illustrating system architecture
  • Experience writing project specifications for inclusion into bid packages
  • A working knowledge of CAD or other drawing applications
  • Fluency in Spanish and or French both written and verbal
For any queries about this vacancy please email us at careers@carallon.com quoting job reference PH/SM/JULY2022. Please do not use this address to submit applications.
Brompton logo

Brompton seeks to recruit the most talented individuals to contribute to our continued growth. We offer a rewarding work environment at the cutting edge of video technology.

Our current vacancies are available below, but you are also welcome to make a speculative application by sending your CV to: info@bromptontech.com

Job Reference: TSS/BR/SEP22

Salary: Competitive, dependent on experience

Working hours: Full time

Contract: Permanent

Location: London, United Kingdom

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive.

Key Responsibilities

  • Responding to technical support enquiries for Brompton products via phone or email
  • Managing RMA product returns, generating reports, and coordinating return shipping
  • Assisting customers with system designs and configuration for specific projects
  • Testing of new products prior to release, and providing feedback and support to the development team
  • Onsite support for major projects worldwide, including out of hours support
  • Demonstrating products to potential customers and occasionally acting in a technical sales capacity
  • Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Essential Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

  • Strong problem solving capabilities and the tenacity to work through complex challenges
  • Excellent written and verbal communication skills
  • Thrive on interacting with people and working together to find solutions
  • A basic understanding of electronics and electrical theory
  • Good IT skills and a level of comfort working with both Windows and OSX operating systems
  • The ability to prioritise appropriately when balancing multiple tasks
  • Excellent time management
  • The capacity to remain calm when working under pressure
  • A commitment to maintaining consistently high quality outcomes
  • A valid passport and a willingness to travel

Desirable Extras

  • Experience in an equivalent technical support role
  • A qualification in electronics, IT, or a related scientific field
  • Experience working or assisting in a live production environment
  • Experience working with or using video equipment, in particular LED video panels and digital content
  •  Experience of creating technical documentation (technical bulletins, how to guides etc)
  • A working knowledge of CAD or drawing applications
  • Written or verbal ability in foreign languages
  • A further or higher qualification in electronics, IT or a related scientific field 
For any queries about this vacancy please email us at careers@carallon.com quoting job reference BROM/SEP/22/TSS. Please do not use this address to submit applications.

Job reference BROM/JUL/01/ATSS

Salary      competitive based on experience

Working hours      Full time

Contract type      Permanent

Location      272 Gunnersbury Avenue, Chiswick, London W4 5QB

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly motivated with a keen interest in the products it creates. You should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible, and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for a Associate Technical Support Specialist. You should have good communication skills and enjoy working with people. Electronic and IT-based technical aptitude are important, and willingness to help solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but an aptitude for technology is necessary. A keen amateur interest in the field of AV and video would be useful but is not a necessity.

Key Responsibilities

  • Assisting with RMA product returns and coordinating return shipping
  • Responding to technical support enquiries for Brompton products via phone or email
  • Assisting with Onsite support for major projects worldwide, including out of hours support
  • Assisting with testing of new products prior to release, and providing feedback and support to the development team
  • Assisting with demonstrations of products to potential customers
  • Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide


Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

  • Strong problem-solving capabilities and the tenacity to work through complex challenges
  • Excellent written and verbal communication skills
  • Thrive on interacting with people and working together to find solutions
  • The ability to prioritise appropriately when balancing multiple tasks
  • Excellent time management
  • A basic understanding of electronics and electrical theory
  • The capacity to remain calm when working under pressure
  • A commitment to maintaining consistently high-quality outcomes


Desirable Extras 

  • Good IT skills and a level of comfort working with both Windows and OSX operating systems
  • A qualification in electronics, IT, or a related scientific field
  • Experience working or assisting in a live production environment
  • Experience working with or using video equipment, in particular LED video panels and digital content
  • Experience of creating technical documentation (technical bulletins, how to guides etc)
  • A working knowledge of CAD or drawing applications
  • A valid passport and a willingness to travel
  • Written or verbal ability in foreign languages
  • A further or higher qualification in electronics, IT, or a related scientific field


For any queries about this vacancy please email us at careers@carallon.com quoting job reference BROM/JUL/01/ATSS. Please do not use this address to submit applications.
 Job ReferenceBROTAIWAN/FAE/MAY22
 SalaryCompetitive, dependent on level of experience  
 Working HoursFull-time (37.5 hours/week) 
 Contract TypePermanent 
 LocationBrompton Technology Taipei Representative office, NO.213, SEC.2 ANHE RD., DA-AN DIST., Taipei City 106056. (The post holder may be required to work at other locations, at the discretion of their line manager.) 

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran.

Our company is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has an immediate employment opportunity for a Field Applications Engineer.

This role will involve working closely with Brompton customers, particularly in the Taipei province in Taiwan. The post-holder will need to spend a number of weeks receiving training at our headquarters in London.

Experience of electronics engineering is essential and the applicant should be comfortable interpreting schematics and datasheets. Training on Brompton products and technologies will be provided, in Taipei as well as London, but a keen interest in the field would be an advantage. Good communication skills, particularly relating to technical matters, are also required as this is a client-facing role and will often involve acting as liaison between customers and the Brompton UK FAE team. Excellent written and verbal language skills are highly desirable, with specific skills required in both English and Chinese.

The Senior Field Applications Engineer will report to the General Manager for Asia, and work closely with the other members of our FAE team. 

Key Responsibilities

  • Assisting customers with LED panel designs using Brompton Tessera controller cards
  • Onsite support at customer factories for Factory Acceptance Tests (FATs) and colour calibration
  • Acting in a technical sales capacity to provide product information to potential customers
  • Managing Brompton’s relationship with key manufacturers within the Tessera programme
  • Helping to resolve supply chain and logistics issues in China and Asia Pacific when required

Essential Qualifications

  • Degree in electronics engineering – or equivalent
  • Ability to fault-find and debug electronics
  • Ability to undertake technical discussions, verbally and in writing, in Mandarin as well as in English
  • Experience managing healthy customer relationships, including setting and managing expectations and responding to time-critical issues
  • Experience of working with engineers and communicating complex technical information
  • Excellent communication and organisational skills
  • Ability to balance multiple priorities, and demonstrate excellent time management
  • A valid passport and a willingness to travel extensively
  • The ability to balance multiple tasks, and demonstrate excellent time management
  • The capacity to remain calm when working under pressure, and maintain consistently high quality outcomes

Desirable Extras 

  • Two years electronics design experience 
  • Experience and technical knowledge of LED video products and their use in a live event or production environment
  • A good understanding of electronics and video technology
  • Prior experience working collaboratively with manufacturers
  • An understanding of the manufacturing process
  • Experience of working remotely, exercising appropriate autonomy and good judgment about seeking guidance

For any queries about this vacancy please email us at careers@carallon.com quoting job reference BRO/0522/FAE/TAIWAN. Please do not use this address to submit applications.

 Job ReferenceBTUS/SEP22/TSS
 SalaryCompetitive, dependent on experience
 Working Hours Full-time
 Contract Type Permanent
Location Burbank (CA - US) 
 

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran. 

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist to be based in our Burbank office. You should have confident communication skills and enjoy working with people. Electronic and IT based technical skills are helpful, and ideally experience helping to solve problems over the telephone, or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world’s largest and most high-profile shows. Training on Brompton products will be provided. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive.

The successful applicant will be part of a close-knit team in California, and connect closely to our team in London, getting to know our systems, personnel and company culture; further periodic visits to our London headquarters are expected, to stay current with new developments. Going forward, frequent travel throughout North America and beyond will be a feature of this position. 

The requirements of this role include visiting customer and end-user premises. Unless a valid exemption applies, many of these sites will require proof of vaccination against Covid-19 as a condition to entry. Accordingly, the successful candidate for this role will be asked to prove that they are fully vaccinated or have a valid exemption.

Key Responsibilities

  • Responding to technical support enquiries for Brompton products via phone or email, co-ordinating with our London team
  • Assisting customers with system designs and configuration for specific projects
  • Onsite support for projects within the region, including out of hours support
  • Demonstrating products to potential customers and training users
  • Assistance with preparation, build-up and tear-down at key industry events and tradeshows worldwide

Essential Skills and Qualifications

  • Strong problem solving capabilities and the tenacity to work through complex challenges
  • Excellent written and verbal communication skills
  • Thrive on interacting with people and working together to find solutions
  • A basic understanding of electronics and electrical theory
  • Good IT skills and a level of comfort working with both Windows and OSX operating systems
  • The ability to prioritise appropriately when balancing multiple tasks
  • Excellent time management
  • The capacity to remain calm when working under pressure
  • A commitment to maintaining consistently high quality outcomes
  • A valid passport and a willingness to travel

Desirable Extras

  • Experience in an equivalent technical support role
  • A qualification in electronics, IT, or a related scientific field
  • Experience working or assisting in a live production environment
  • Film and television production experience 
  • Experience working with or using video equipment, in particular LED video panels and digital content
  •  Experience of creating technical documentation (technical bulletins, how to guides etc)
  • A working knowledge of CAD or drawing applications
  • Written or verbal ability in Spanish

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch. 

For any queries about this vacancy please email us at careers@carallon.com quoting job reference BTUS/SEP22/TSS. Please do not use this address to submit applications.
Job Reference BRO/TSS/SZ/MAY/22
Salary Negotiable dependent on level of experience
Working Hours Full-Time (37.5 hours/week)
Contract Permanent 
Location Brompton Technology Shenzhen Representative office, 902 Yue Mei Te Building, No.1, Gao Xin South Seventh Road, High-tech Industrial Park, Yuehai Street, Nanshan District, Shenzhen (The post holder may be required to work at other locations, at the discretion of their line manager.) 

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran. 

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company's close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist.

The role is primarily customer-facing so you should have confident communication skills and enjoy working with people. Your verbal and written communication skills will need to be excellent in Chinese Mandarin; Your English level shall at least be of working proficiency and able to understand and communicate any technical details to others.

Strong electronic and IT-based technical skills are essential, and ideally experience helping to solve problems over the telephone, via communication apps or in written messages. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows.

The successful applicant will be part of a close-knit team in Shenzhen China, and connect closely to our team in London, getting to know Brompton products, personnel, and company culture. Going forward in the post-Covid world, periodic visits to our London headquarters are also expected, to stay current with the latest developments. Frequent travels throughout China and beyond will be a feature of this position.

The requirements of this role include visiting customer and end-user premises to provide on-site support such as resolving technical issues and leading product/feature demonstrations. This role will also coordinate with the local and the wider international support teams to handle issues such as RMAs and other daily admin duties.

Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the audio/video industry is ideal but not essential, particularly if you have a keen amateur interest in the field of audio/video.

Key Responsibilities

  • Responding to technical support enquiries for Brompton products and features via phone, messaging apps or email
  • Managing RMA product returns, generating reports, and coordinating return shipping
  • Assisting customers with system designs and configuration for specific projects
  • Testing of new products prior to release, and providing feedback and support to the development team
  • Onsite support for major projects worldwide, including out of hours support
  • Demonstrating products and providing feature trainings to existing and potential customers, and occasionally acting in a technical sales capacity
  • Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Essential Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you can demonstrate to us why you could do particularly well in this role, even you do not meet every item listed, please do get in touch.

  • Strong problem-solving capabilities and the tenacity to work through complex challenges
  • Excellent written and verbal communication skills in Chinese Mandarin
  • English level shall at least be of working proficiency
  • Thrive on interacting with people and working together to find solutions
  • A basic understanding of electronics and electrical theory
  • Good IT skills and a level of comfort working with both Windows and OSX systems
  • The ability to prioritise appropriately when balancing multiple tasks
  • Excellent time management
  • The capacity to remain calm when working under pressure
  • A commitment to maintaining consistently high quality outcomes
  • The flexibility to work in different locations and sometimes to different time zone hours
  • A valid passport and a willingness to travel

Desirable Extras

  • Experience in an equivalent technical support role
  • Experience working or assisting in a live production environment
  • Experience of working with video equipment, particularly LED panels and digital content
  • Experience of creating technical documentation (technical bulletins, how-to guides etc)
  • A working knowledge of CAD or drawing applications
  • Written or verbal ability in Cantonese
  • Written or verbal ability in foreign languages
  • A qualification in electronics, IT, or a related scientific field

For any queries about this vacancy please email us at careers@carallon.com quoting job reference BRO/TSS/SZ/MAY/22. Please do not use this address to submit applications.
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