About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. Many of our hardware products have their own integrated user interfaces, while others have accompanying configuration software that runs on desktop or mobile, and we also develop standalone software products.

Projects our team designs and manufactures for include:

• The industry-leading Tessera control and processing solution for video walls used in concerts, award shows and television
• The Pharos Architectural Controls range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The Senior FPGA Engineer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust FPGA solutions for the video industry. The Senior FPGA Engineer would work closely with our existing FPGA, hardware and software teams to design, develop and integrate FPGA-based solutions to technical challenges within our suite of products.

We offer a very friendly, flexible and supportive working environment. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market. It is a unique opportunity to develop engineering solutions that will be used to create spectacular events including televised award-shows such as the Oscars, corporate events for the world's leading brands, the biggest rock-and-roll tours and Hollywood's latest blockbuster movies

Key Responsibilities

• Design, develop and integrate FPGA solutions for our Tessera LED video processing products.
• Implement associated software logic/algorithms wherever needed in the "product's ecosystem."

Essential Qualifications

• Genuine interest in FPGAs
• At least 4 years of experience working as an FPGA engineer
• Familiarity with FPGA design tools
• Good knowledge of C and C++
• Attention to detail
• Ability to discuss prior design work and explain the design processes involved and justify decisions made
• Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
• Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues

Desirable Extras 

• Experience of FPGA-based video processing
• Knowledge of Git and Gerrit version control and code review tools
• Experience working with video or lighting for live entertainment
• Excellent time management, including the ability to prioritise conflicting tasks appropriately

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Projects our team designs and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

 We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

As of 2020, Carallon is now owned by an Employee Ownership Trust. As a result, staff can enjoy additional rights and benefits, including an employee council and an annual tax-free bonus scheme (dependent on company performance). 

Job Summary

The Associate Software Developer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. Our R&D team operates across the full technology stack from electronics, FPGA and BSP work through to real-time, large-scale, networked application design covering both backend and UI design. We offer a very friendly, flexible and supportive working environment, with an internal professional development programme and regular training.

Along with project and line managers, the Associate Software Developer will be assigned a technical mentor for one-on-one help and support. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market.

Programming is mainly in C++ using the Qt framework on multiple platforms, and training will be provided where necessary. We are also making increasing use of Python as a secondary support language for scripting, build tools and automation.

Key Responsibilities

• Working on new product features
• Maintaining and bug fixing existing code
• Developing coding and architecture skills

Essential Qualifications

• Engineering, Physics, Computer Science or Mathematics degree undergraduate degree, 2:1 or above, or relevant professional experience
• An interest in computing and technical subjects, and an ability to learn independently with guidance
• Analytical skills, including the ability to understand and reason about complex information from a variety of sources
• Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues
• Ability to work independently under the guidance of a senior engineer, taking individual responsibility for work
• Familiarity with Windows 

Desirable Extras 

• Interest in, and knowledge of, video or lighting for live entertainment
• Experience with C++ programming and/or object-oriented design
• Experience with Qt framework
• Evidence of independent programming or similar projects and interests
• Demonstrable experience with any of the following skill areas:
  • TCP/IP-based networking 
  • Realtime control systems
  • Graphical user interfaces on desktops, tablets or smartphones
  • Git and Gerrit version control and code review tools
    
  • Linux/Mac OSX operating systems
  • Python programming

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. Many of our hardware products have their own integrated user interfaces, while others have accompanying configuration software that runs on desktop or mobile, and we also develop standalone software products.

Projects our team designs and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

 We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The Senior Software Developer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust software solutions for the entertainment industry. The Senior Software Developer would work closely with our existing software team to design, develop and integrate application-level solutions to technical challenges within our suite of products. 

We offer a very friendly, flexible and supportive working environment. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market. It is a unique opportunity to develop engineering solutions that will be used to create spectacular events ranging from televised award-shows such as the Oscars, to corporate events for the world's leading brands, to the biggest rock-and-roll tours. 

Key Responsibilities

• Design and implement software solutions for our suite of products
  
• Help produce technical product specifications given client/market requirements 
  
• Take responsibility for specific product features and provide regular development updates
• Perform code reviews and help more junior software developers working as part of a team

Essential Qualifications

• Genuine interest in software design and technical challenges
  
• 2:1 or higher degree in a related subject from a Russell Group university or equivalent
  
• At least 3 years of experience working as software engineer using C++
  
• Excellent knowledge of C and C++
  
• Familiarity with development using the Qt toolkit
  
• Attention to detail
• Ability to discuss prior design work and explain the design processes involved and justify decisions made
• Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
• Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues 

Desirable Extras 

• Excellent time management, including the ability to prioritise conflicting tasks appropriately
  
• Knowledge of Git and Gerrit version control and code review tools
  
• Experience working with video or lighting for live entertainment
  
• Experience with any of the following: Python, Jenkins build system, Linux
  

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we are specialists in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Our products are used all over the world for high profile installations and events; the London Eye, the Academy Awards, the U2 world tour, and Madame Tussauds to name a few. 

Projects our team develops and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The successful candidate will be responsible for the manufacture of Carallon products, involving mechanical assembly, testing and quality control. This position is ideally suited to those with prior experience of electronic product or computer assembly, testing and manufacturing, although product-specific assembly training will be provided.

Candidates should be able to manage their own workload and time. The successful candidate will have individual responsibility for their work from production to despatch, working autonomously and responding flexibly to the changing needs of the business. Our manufacturing team is close knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market.

The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment.

Key Responsibilities

• Assembly and Test of Carallon Products
• Carry out Sub-Assembly preparation tasks of Carallon products from soldering components to supporting circuit boards, to building a run of mechanical sub-assemblies
• Carry out Functional and Integration Tests on Carallon products and prepare them for extended ‘Soak’ tests
• Final Inspection, Finishing and Boxing Products to go into Finished Goods
• Assist with Signing in Goods-In when parts received by the department
• Maintain high attention to detail in ensuring products manufactured are of consistent high quality
• Work closely with the manufacturing team to ensure smooth supply and delivery of products to deadlines
• Take responsibility for ensuring the working environment is well-organised, well-equipped and does not create hazards or risks to health and safety

Essential Qualifications

• Experience working in an electronics, manufacturing technician or assembly role, working independently
• Electronics qualifications including practical certifications
• Experience managing one’s own time effectively, prioritising conflicting tasks as appropriate
• Ability to work independently, taking individual responsibility for work
• Be confident carrying out the assembly, production and testing of electronics to a high standard
• Demonstrate a high level of manual dexterity, working with multiple components and appropriate tools such as soldering irons
• Demonstrate a methodical, accurate and organised approach when manufacturing
• Be able to follow design guidelines and instructions, as well as maintain such documents for new products
• Be confident taking responsibility for the consistent quality of products they manufacture
• Demonstrate a good understanding of electronics and experience of its practical applications
• Understand product test cycles and be able to balance workload and provide flexibility to meet changing priorities based on incoming orders

Desirable Extras 

• Ability to manage the workload, quality of production and personal development of another person
• Ability to communicate effectively technical and non-technical information, both in writing and verbally
• Interest in, and knowledge of, video or lighting for live entertainment
• Be able to balance multiple tasks, and demonstrate excellent time management
• Be able to advise on manufacturing skills and techniques and, when required, manage the workload within a team
• Remain calm when working under pressure, and maintain consistently high-quality outputs

​

About the Fixture Database

The Fixture Database Service provides fixture data for some of the entertainment lighting industry's biggest names, including ETC, MA Lighting and Chroma Q. We create fixture definitions encompassing DMX and RDM data, media images, colour matching information and physical models. Our work is used in everything from school nativity plays and amateur dramatics right through to live event tours and West End and Broadway shows. We take pride in our place in such a broad spectrum of creative endeavour and strive to provide a high-quality service which gives our customers the tools they need to produce innovative lighting control solutions.

We are interested in hearing from people who are enthusiastic about our work and feel they would be a good fit for our friendly, supportive, and flexible team. We are committed to helping you grow, so if you don’t quite meet every criterion in the job specification, but you think you would be great for this role, please apply and tell us more in your covering letter. We will give you the opportunity to work independently on interesting projects that have a lasting impact on the database, and we work hard to ensure a respectful and collaborative attitude in our day-to-day work.

Job Summary

The Fixture Database QA Technician will work on our database of fixture definitions under the direction of the Fixture Database manager and as a part of a growing team. This work will involve liaising with fixture manufacturers to gain access to fixtures for testing against our fixture definitions and producing colour calibration data. The successful applicant will also oversee the provision of QA for internal tools and developing this part of the Database Service. They will work with the team to further develop our fixture data model, improve database workflow and processes, and be involved in database administration.

This role will suit someone who:

• enjoys taking a methodical approach to testing and problem solving and has strong analytical skills
• has good organisational skills
• can work independently and as a part of a team as required
• is willing to ask questions, seek other opinions or put forward their own thoughts.
• has an interest in commercial development as we seek to expand this part of our service.

Due to the nature of fixture testing, this role will be based in our Ealing Broadway office, however other aspects may be performed remotely at the discretion of the Fixture Database Manager.

Key Responsibilities

• Testing fixture definitions
• Capturing colour data for fixture definitions using our testing equipment
• Developing and maintaining relationships with fixture manufacturers to obtain fixtures for testing purposes
• QA for internal tools including, but not limited to, application testing and development of testing definitions
• Assisting in the improvement of testing workflows and processes
• Assisting in the continual development of our fixture model
• Participating in assessing and scheduling work to be completed to a deadline

Essential Qualifications

• A background in the entertainment industry in either theatre, touring or broadcast, with a bias towards lighting. Familiarity with common types of controllable fixtures, lighting consoles and media servers
• A methodical and organised approach to work planning and execution
• Good analytical skills and the ability to think about data in terms of a model, and to break down complex structures into simpler components
• Some experience using common software development tools e.g. text editors, command line interfaces, etc
• Able to work independently under the guidance of a manager, and as a part of a team to meet deadlines

Desirable Extras 

• Experience with a scripting language, e.g. Python, XML, HTML
• Experience of QA-related tools or techniques
• Experience using lighting fixtures designed for film and broadcast environments
• Experience using media servers and server projectors
• STEM qualifications - Any level

About Carallon

Carallon is an (employee-owned) research and development company which creates industry-leading, award-winning products. Based in London, it specialises in industrial hardware and software design for the entertainment industry, encompassing lighting control, LED video processing, and motion control.

Its products are used all over the world for high profile installations and events including the London Eye, Academy Awards, and recent U2, Roger Waters and Ed Sheeran world tours.

The Carallon group encompasses the following companies:

• Carallon Limited, for the development and manufacture of lighting and video processors and devices
• Pharos Architectural Controls Limited, for the distribution and support of a range of lighting control products, used in theme parks and architectural installations worldwide
• Brompton Technology Limited, for the distribution and support of processing solutions for video walls used in concerts, awards shows and film virtual production
• SixEye Limited, a software as a service company providing remote-management solutions for dynamic lighting projects and fixed installations

About the Fixture Database

The Fixture Database Service provides fixture data for some of the entertainment lighting industry's biggest names, including ETC, MA Lighting and Chroma Q. We create fixture definitions encompassing DMX and RDM data, media images, colour matching information and physical models. Our work is used in everything from school nativity plays and amateur dramatics right through to live event tours and West End and Broadway shows. We take pride in our place in such a broad spectrum of creative endeavour and strive to provide a high-quality service which gives our customers the tools they need to produce innovative lighting control solutions.

We are interested in hearing from people who are enthusiastic about our work and feel they would be a good fit for our friendly, supportive, and flexible team. We are committed to helping you grow, so if you don’t quite meet every criterion in the job specification, but you think you would be great for this role, please apply and tell us more in your covering letter. We will give you the opportunity to work independently on interesting projects that have a lasting impact on the database, and we work hard to ensure a respectful and collaborative attitude in our day-to-day work.

Job Summary

The Fixture Database Support Technician will work on our database of fixture definitions under the direction of the Fixture Database Manager, as a part of a growing team. This work will involve adding, correcting and updating fixture definitions based on internal testing and external customer requests, for whom they will be a point of contact. As a part of this work, the successful applicant will service support requests, work with the team to further develop our fixture data model, improve database workflow and processes, and be involved in database administration.

This role will suit someone who:

• enjoys taking an analytical approach to problem solving
• can work independently and as a part of a team as required
• is willing to ask questions, seek other opinions and put forward their own thoughts
• can identify inefficiencies in a process and enjoys finding improvements

This role can be performed flexibly in either our Ealing Broadway office or remotely, or a combination of the two.

Key Responsibilities

• Creating and updating fixture definitions for use in lighting consoles
• Updating fixture definitions as new firmware is released
• Correcting errors in fixture definitions as reported or as the data model is updated
• Providing customer support for lighting console manufacturers that subscribe to the database
• Acting as a point of contact between the database service and fixture manufacturers and to otherwise collate fixture information from online sources
• Assisting in the continual development of our fixture model
• Assisting in the improvement of general workflows and processes
• Participating in assessing and scheduling work to be completed to a deadline

Essential Qualifications

• A background in the entertainment industry in either theatre, touring or broadcast, with a bias towards lighting. Familiarity with common types of controllable fixtures, lighting consoles and media servers
• Good analytical skills and the ability to think about data in terms of a model, and to break down complex structures into simpler components
• Some experience using common software development tools e.g. text editors, command line interfaces, etc
• Able to work independently under the guidance of a manager, and as part of a team to meet deadlines

Desirable Extras 

• Experience with a scripting language (e.g. Python), XML or HTML
• Experience using lighting fixtures designed for film and broadcast environments
• Experience using media servers and server projectors
• Experience working in technical support
• STEM qualifications - Any level

About Carallon

Carallon is an (employee-owned) research and development company which creates industry-leading, award-winning products. Based in London, it specialises in industrial hardware and software design for the entertainment industry, encompassing lighting control, LED video processing, and motion control.

Its products are used all over the world for high profile installations and events including the London Eye, Academy Awards, and recent U2, Roger Waters and Ed Sheeran world tours.

The Carallon group encompasses the following companies:

• Carallon Limited, for the development and manufacture of lighting and video processors and devices
• Pharos Architectural Controls Limited, for the distribution and support of a range of lighting control products, used in theme parks and architectural installations worldwide
• Brompton Technology Limited, for the distribution and support of processing solutions for video walls used in concerts, awards shows and film virtual production
• SixEye Limited, a software as a service company providing remote-management solutions for dynamic lighting projects and fixed installations

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. Many of our hardware products have their own integrated user interfaces, while others have accompanying configuration software that runs on desktop or mobile, and we also develop standalone software products.

Projects our team designs and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

 We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The Lead UI Developer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust and visually appealing software solutions for the entertainment industry. The Lead UI Developer will co-lead one of our existing project teams to design, develop and implement UI/UX solutions for a suite of products. 

We offer a very friendly, flexible and supportive working environment. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market. It is a unique opportunity to develop engineering solutions that will be used to create spectacular events ranging from televised award-shows such as the Oscars, to corporate events for the world's leading brands, to the biggest rock-and-roll tours. 

Key Responsibilities

• Critique, design and implement software solutions for our suite of products
• Help produce technical product specifications given client/market requirements 
• Take responsibility for specific product features and provide regular development updates
• Drive team development efforts via agile-based methods
• Perform code reviews and help more junior software developers working as part of a team

Essential Qualifications

• Genuine interest in technical UI/UX and workflow design
• At least 4-5 years of experience working as a front-end software engineer using C++
• Excellent knowledge of development using the Qt widgets toolkit
• Track record of designing and delivering high quality UI solutions
• Ability to discuss prior design work and explain the design processes involved and justify decisions made
• Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
• Evidence of the ability to lead a team or project, sharing skills, experience and interests with colleagues 
• 2:1 or higher degree in a related subject from a Russell Group university or equivalent

Desirable Extras 

• Excellent time management, including the ability to prioritise conflicting tasks appropriately
• Experience of client management and client-facing roles
• Knowledge of Git and Gerrit version control and code review tools
• Experience working with video or lighting for live entertainment
• Experience with any of the following: Python, Jenkins build system, Linux

​

About Us

Carallon is a product research and development company creating industry-leading, award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing, and motion control. Our products are used all over the world for high profile installations and events; the London Eye, the Academy Awards, the Kings of Leon world tour, and Madame Tussauds to name a few.

Projects our team develops and manufactures for include:

• the Pharos Architectural Controls range of lighting control products, used in theme parks and architectural installations worldwide
• the Martin Professional P3 LED Video Wall processors
• the industry-leading Brompton Technology control and processing solution for video walls used in concerts, awards shows, and television

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base. 

Job Summary

The Operations & Logistics Assistant will primarily be responsible for the day to day management of the movement of physical goods. This will include the booking and handling of all goods in and out.

The candidate will ensure that the inventory of finished products matches the internal stock system and will be responsible for ensuring that orders are shipped according to company requirements. There needs to be a willingness to manage the physical movement of products as well as other occasional ad hoc duties. He/she will also assist with the tasks of other operations team members when they are time constrained.

The successful candidate will report directly to the Operations Controller and work closely with the Sales Coordinators.

Key Responsibilities

Manage all aspects of deliveries:

• Physical deliveries of both goods in and goods out, loading and unloading
• Generate delivery and shipping documents
• Pick, pack and dispatch orders, RMAs, demo stock and free issued parts
• Schedule collections with couriers
• Send tracking information
• Communicate any delays
• Monitor the status of existing sales orders
• Filing and data entry
• Stock maintenance, stock checks, shipping materials
• Receipt of goods
• Customs enquiries
• Telephone answering
• Distribution of internal mail and packages

Essential Qualifications

• Exceptional attention to detail
• Proficient in Excel
• Strong communication skills in both verbal and written English
• Excellent time management, including the ability to prioritise conflicting tasks appropriately
• Ability to work independently under the guidance of senior management

Desirable Extras

• Customer service experience
• Some previous experience in logistics and warehousing
• Knowledge of stock management systems and databases

​

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. The products we design are used to make feature films, large-scale concerts and spectacular events, and to control the lighting of theme parks and landmark architecture around the world.

Job Summary

The senior hardware developer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. We use some of the largest and most advanced FPGAs available, supported by high bandwidth DDR memory, multi-gigabit serial interfaces and PCBs of up to 18 layers. We build products for professional use with an expectation of reliability and robustness. To accomplish this, we continuously invest in tools for every stage of the process, including design, simulation, test and manufacturing. We’re seeking a hands-on engineer with a willingness and enthusiasm to experiment and tackle problems, and we value initiative, imagination and technical creativity.

We offer a very friendly, flexible and supportive working environment. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded to work in the driven, focused environment required to bring original and ground-breaking products to market.

Key Responsibilities

• ​Development of electronics products from concept through to schematic design and PCB layout
• Working with external manufacturers to build prototypes and design production processes, and guiding products through regulatory compliance
• Working closely with embedded firmware and FPGA developers in both design and debugging
• Investigating reported issues from manufacturing or technical support to determine cause and advise on possible resolutions for both existing and future products

Essential Qualifications

• Genuine interest in electronics specifically, and engineering in general
• 3 years professional experience of electronics engineering, including schematic design, and PCB layout, contributing to products which have shipped
• A comprehensive understanding of microcontrollers
• Practical skills in assembling, testing and modifying electronics
• Analytical skills, including the ability to understand and reason about complex information
• Ability to apply existing knowledge to unfamiliar problems, suggest possible design solutions, and critique relative merits of different designs
• Evidence of the ability to lead a project, sharing skills, experience and interests with colleagues
• Strong communication skills in both verbal and written English
• Electronics Engineering undergraduate degree, 2:1 or above, or relevant professional experience

Desirable Extras

Experience of any of the following:

• High-speed digital design and measurement techniques
• Signal integrity simulation
• DDR Memory system design
• FPGA based systems
• EMC compliance techniques
• High layer-count PCB design (>8 layers)
• XJTAG boundary scan test system
• Zuken Cadstar PCB design software
• Client management and client-facing roles
• Interest in audio, video or lighting for live entertainment
• Excellent time management, including the ability to prioritise conflicting tasks appropriately
  

​

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Projects our team designs and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

As of 2020, Carallon is now owned by an Employee Ownership Trust. As a result, staff can enjoy additional rights and benefits, including an employee council and an annual tax-free bonus scheme (dependent on company performance).

Job Summary

The Receptionist / Administration Assistant is a new position within our People and Governance team. The successful candidate will report to the Executive Assistant and support all duties relating to reception and administration across the team. You should enjoy contact with people, and your verbal and written communication should be confident, clear and accurate. This opportunity could be suitable for part-time or full-time candidates. If the role is worked on a part-time basis, the minimum commitment would be 0.6 wte worked over 4 days, which must include Fridays.

The successful candidate will work from the reception desk and will be responsible for meeting all visitors in a professional and courteous manner, keeping the reception area immaculate at all times and ensuring meeting rooms are presentable and prepared for meetings. This will include ensuring stationery and kitchen consumables are fully stocked. The candidate will also look after all incoming and outgoing post and work closely with the building’s facilities team. The candidate will be highly organised with good attention to detail.

Key Responsibilities

Reception

• Respond to incoming phone calls, transferring calls and taking accurate messages
• Respond to visitors and door-entry phones
• Be the first point of contact for visitors, providing a professional first impression and ensuring that they are escorted to their meeting / host
• Co-ordinate and provide refreshments to meetings and visitors
• Ensure meetings rooms are ready for visitors, and cleared after meetings
• Receive mail, opening and distributing items through the building
• Co-ordinate couriers if the Logistics team are unavailable

Domestic

• Check supply levels for kitchens and bathrooms
• Re-order items as needed
• Manage delivery and distribution of items
• Report any additional cleaning needs

Facilities

• Use a Teams channel to monitor queries and issues about Facilities
• Pass issues to the right person for action
• Communicate with people about progress and updates
• Support repairs and other actions, by booking tradespeople or communicating with repair providers

Administration

Work with the People and Governance team, which includes HR, Legal, Governance and Facilities. Provide administrative support including:

• filing
• scanning documents
• updating electronic records and systems

• creating simple documents using templates

Essential Experience/ Qualifications

• At least one year’s work experience as a Receptionist/ Administration, Front office representative, or similar role
• Confident working knowledge of computers (MS Office) and the ability to learn new programmes
• Experience handling calls through a switchboard
• Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues
• Ability to work independently under the guidance of a senior, taking individual responsibility for own work
• Ability to follow appropriate processes and procedures
• Excellent time management, including the ability to prioritise conflicting tasks in a busy environment
• Able to solve basic issues with office equipment and to know when to involve others
• Extremely strong communication skills in both verbal and written English
• Positive, mature attitude and the ability to handle sensitive situations

Desirable Skills

• Experience co-ordinating office facilities or maintenance queries
• Knowledge/experience of our Industry